Privacy Policy – bet777 Pakistan Online Betting Platform

1 Data We Collect

When you register and use bet777, we collect certain information about you. This falls into three broad categories: information you give us directly, information generated by your activity on the platform, and information collected automatically by our systems.

Information you provide directly:

• Full name as it appears on your government-issued ID
• Email address and phone number used during registration
• Date of birth (required to verify you are 18 or above)
• Username and password (password is stored in encrypted form — we never store it in plain text)
• Copies of identity documents submitted during account verification, such as a CNIC or passport
• Proof of address documents if requested as part of enhanced verification
• Payment method details, including JazzCash or Easypaisa account numbers, bank account details, or card information used for deposits and withdrawals
• Communications you send to our support team, including chat transcripts and email correspondence

Information generated by your platform activity:

• Betting history — all sports bets, casino game sessions, and live casino activity on your account
• Deposit and withdrawal transaction records in PKR
• Bonus claims, wagering progress, and VIP point accumulation
• Responsible gaming tool settings you have activated, such as deposit limits or session time limits
• Account login history and session timestamps

Information collected automatically:

• IP address and approximate geographic location derived from it
• Device type, operating system version, and browser type
• Pages visited within the platform and time spent on each
• Referral source — how you arrived at the bet777 website or app
• Cookie identifiers (see the Cookies section below for full details)

2 How We Collect Your Data

Most of the data we hold about you comes directly from your interactions with bet777. Here is a breakdown of the main collection points:

• Registration form: Name, email, phone number and date of birth are collected when you create your account.
• Account verification: Identity documents are submitted by you when you complete KYC (Know Your Customer) verification ahead of your first withdrawal.
• Deposits and withdrawals: Payment method details and transaction records are generated each time you move funds via JazzCash, Easypaisa, Raast, bank transfer or card.
• Platform usage: Your betting and gaming activity is recorded automatically as you use the platform, whether on desktop or via the bet777 mobile app.
• Support interactions: Any message you send to the support team via live chat or email is recorded and associated with your account.
• Cookies and tracking technologies: These collect device and session data automatically when you visit the website or use the app.

3 Why We Use Your Data

Every piece of data we collect has a specific purpose. We do not collect information speculatively or hold data that serves no operational function. The table below summarises the main uses:

We do not use your personal data to make fully automated decisions that significantly affect your rights without human oversight. Where automated systems flag an account for review (for example, as part of fraud detection), a member of our team reviews the situation before any account action is taken.

4 Sharing Your Data

bet777 does not sell your personal data to any third party. We share data only where it is necessary for delivering the service, and only with partners who are contractually obligated to protect it.

The categories of third parties who may receive your data in limited, specific circumstances are:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card processors receive the payment information necessary to process your deposits and withdrawals. They do not receive your full account or betting history.
• Identity verification providers: When you submit KYC documents, a third-party verification service may process the documents to confirm their authenticity. These providers are bound by strict data handling agreements.
• Game software providers: Casino and live casino game studios receive a session token to run games within your account. They do not receive your personal registration details or payment information.
• Fraud and security tools: Automated risk assessment tools may analyse device data and transaction patterns to flag suspicious activity. No personally identifiable data is shared beyond what is operationally required.
• Legal and regulatory requirements: If we receive a lawful request from an authority — for example, as part of an investigation into financial crime — we may be required to disclose specific account information. We will always verify the legitimacy of such requests before responding.

5 Payment Data

All PKR transactions on bet777 — whether through JazzCash, Easypaisa, Raast, bank transfer or card — involve sensitive financial data. We treat this category of information with additional care.

• Full card numbers are never stored on bet777 servers. Card payments are processed via tokenised systems operated by our payment partners. We retain only a masked reference (for example, the last four digits) for your records.
• JazzCash and Easypaisa account numbers associated with your withdrawals are stored securely and used only for processing payments to your verified account.
• Bank account details provided for bank transfer withdrawals are stored in encrypted form and used exclusively for sending your withdrawal to the account you have verified.
• Payment data is not used for any purpose other than processing transactions and conducting fraud checks related to those transactions.
• All payment communications between your device and bet777 are protected by SSL/TLS encryption during transit.

If you believe any of your payment details stored on bet777 are incorrect or you wish to update your withdrawal method, contact support through live chat and our team will assist you through the secure verification process.

6 Cookies

Cookies are small text files stored on your device when you visit a website. bet777 uses cookies to keep the platform working properly, improve your experience, and understand how players use the site. Here is a breakdown of the cookie types we use:

You can manage your cookie preferences at any time via the cookie settings panel available at the bottom of the website. Disabling non-essential cookies will not prevent you from logging in, depositing, or playing — it may only affect optional features and personalisation.

7 Data Retention

We do not hold your personal data indefinitely. Retention periods are based on the type of data and the reason it was collected:

• Account and registration data: Retained for the duration of your active account plus a minimum of 5 years after account closure, to meet financial record-keeping obligations.
• Transaction records: Deposit and withdrawal records in PKR are retained for a minimum of 5 years from the date of the transaction.
• Identity verification documents: CNIC copies and other KYC documents are retained for as long as required by applicable financial compliance obligations, typically 5 years from account closure.
• Support communications: Chat logs and email correspondence are kept for 3 years to allow follow-up on any disputes or queries that may arise.
• Marketing preferences and history: Retained until you withdraw consent or close your account, at which point marketing data is deleted within 30 days.
• Session and device analytics data: Retained in aggregated or anonymised form beyond the standard retention period for platform improvement purposes. Anonymised data cannot be used to identify you.

When data reaches the end of its retention period, it is securely deleted or anonymised. You can request early deletion of certain categories of data — see the Your Rights section below for full details on how to make this request.

8 Security Measures

Protecting the personal and financial data of our players is one of our core operational priorities. bet777 applies layered security measures to reduce the risk of unauthorised access, data breaches, or misuse of player information.

• SSL/TLS Encryption: All data transmitted between your device and our servers — including login credentials, payment data, and personal information — is encrypted in transit using industry-standard SSL/TLS protocols.
• Encrypted storage: Sensitive data fields, including passwords and payment references, are stored in encrypted form in our databases. Plain-text storage of sensitive information is not used anywhere in our systems.
• Access controls: Access to player data within our internal systems is restricted to staff members who require it to perform their job functions. All internal access is logged and regularly audited.
• Fraud monitoring: Automated systems continuously monitor account activity for patterns that may indicate unauthorised access or fraudulent behaviour. Unusual activity triggers immediate review.
• Two-factor authentication: 2FA options are available for your account and we encourage all players to enable this extra layer of protection in their account security settings.

9 Your Rights

As a player on bet777, you have specific rights over the personal data we hold about you. These rights are available to you at any time by contacting our support team:

To exercise any of these rights, contact our support team via live chat or email. We will acknowledge your request within 3 business days and aim to complete it within 30 days. For complex requests, we may need up to 60 days and will inform you if this is the case.

10 Marketing Communications

With your consent, bet777 may send you promotional communications about new games, cricket betting markets — including PSL and T20 matches — bonuses, VIP offers and platform updates. These communications may be sent via email, SMS or push notifications through the bet777 app.

• Marketing consent is obtained at registration and can be changed at any time from your account preferences.
• Every marketing email contains an unsubscribe link. Using it will remove you from all marketing lists within 5 business days.
• If you have activated self-exclusion through our Responsible Gaming tools, all marketing communications are suspended for the duration of the exclusion period — you will not receive promotional material while excluded.
• We do not send marketing messages to players who have closed their accounts or requested removal from our lists.
• Opting out of marketing does not affect your ability to receive transactional messages — such as deposit confirmations, withdrawal notifications, and security alerts — which are sent regardless of marketing preference as they are required for account operation.

11 Minors

bet777 is strictly an adult platform intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is a required step in our account registration and withdrawal process.

If we become aware that an account has been registered by or on behalf of a minor, the account will be closed immediately, all deposits will be returned to the verified payment method, and any winnings generated will be forfeited. If you are a parent or guardian and believe a minor has accessed or attempted to register on bet777, please contact our support team immediately so we can investigate and take appropriate action.

12 Changes to This Policy

bet777 may update this Privacy Policy from time to time as the platform evolves, as new payment methods are added, or as operational practices change. When we make updates, the revised policy will be published on this page with an updated "Last Updated" date shown prominently at the top.

For material changes — those that significantly affect how your data is used or your rights as a player — we will make reasonable efforts to notify registered players via email or an in-platform notification before the change takes effect. For minor clarifications or corrections that do not affect your rights, the updated policy will simply be published without individual notification.

Your continued use of bet777 after a policy update constitutes acceptance of the revised terms. If you disagree with any change, you are welcome to contact support, review your options, or close your account — your real money balance will be processed for return through your verified payment method.